Privacy Policy

Our Privacy Commitment

NexenLink was built around the belief that users should control their data. We are committed to:

• Never selling personal information to third parties
• Minimizing data collection whenever possible
• Providing transparency about how information is used
• Giving users control over their accounts and data
• Protecting information through industry-standard security practices

Information We Collect

Information You Provide

To create and maintain an account, we may collect:

• Name
• Email address
• Phone number
• Profile information
• Account credentials
• Communications with customer support

Information Generated Through Use

To operate and improve the platform, we may collect:

• Device information
• Operating system and browser information
• IP address
• App performance and diagnostic data
• Usage analytics
• Notification preferences

Permissions

With your consent, NexenLink may request access to:

• Contacts
• Camera
• Microphone
• Photos and media
• Location services
• Push notifications

These permissions are used solely to provide requested functionality and can be managed through your device settings.

How We Use Information

We use information to:

• Create and manage user accounts
• Enable communication between users
• Deliver platform features and functionality
• Maintain platform security
• Detect fraud and abuse
• Improve performance and user experience
• Respond to support requests
• Comply with applicable laws and regulations

What We Do Not Do

NexenLink does not:

• Sell personal information
• Share personal information with advertisers for targeted advertising
• Build advertising profiles based on private communications
• Monetize user conversations

Data Sharing

We may share information only when necessary with:

• Service providers who help us operate the platform
• Cloud hosting and infrastructure providers
• Payment processors (if applicable)
• Legal authorities when required by law
• Successors in the event of a merger, acquisition, or asset transfer

All service providers are required to protect information in accordance with applicable privacy and security standards.

Data Security

Protecting user information is a core responsibility.

We maintain administrative, technical, and physical safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee absolute security, we continuously work to strengthen our security practices and infrastructure.

User Control & Data Rights

We believe users should have meaningful control over their information. Subject to applicable laws, users may request to:

• Access their personal information
• Correct inaccurate information
• Delete their account
• Request deletion of personal data
• Receive a copy of their information
• Withdraw certain permissions

Requests may be submitted through our support channels.

Data Retention

We retain information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and maintain platform integrity.

When information is no longer required, it is securely deleted or anonymized.

Children's Privacy

NexenLink is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

International Users

By using the Services, you understand that information may be processed and stored in jurisdictions outside your country of residence, where privacy laws may differ.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our Services, technology, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

NexenLink
6424 W. Olympic Blvd
Los Angeles, CA 90048
info@nexenlink.com

Your privacy matters. Our commitment is to build communication technology that respects your data, your choices, and your trust.